FAQs
What is included in the price?
All of our packages include individual tents or teepees for each guest, cushioned mattresses, pillows, blankets, bed trays and themed decorative accents.
How far do you deliver?
Our standard delivery radius is 15 miles from our Omaha, NE location (zip code 68122). Requests for parties outside of our standard radius will be considered on a case-by-case basis and are subject to an additional delivery fee and minimum party requirement. We offer a DIY option for clients outside of our service area.
How do I book?
Please fill out our party inquiry form to let us know your preferred party date and details. We will be in touch to confirm availability and will email you our Terms of Service Agreement along with an invoice detailing your party request details and information on how to pay your deposit. Once your deposit has been paid and you have signed the Terms of Service Agreement, you will receive a booking confirmation.
How far in advance should I book my party?
Due to high demand, we strongly recommend booking 4-6 weeks or more in advance when possible. Requests are first come so we can never guarantee the date you want will be available.
Is there a deposit? When is the final payment due?
A 50% deposit is required at time of booking. The remaining balance is due at the time of setup.
What is your cancellation policy?
Full Refund: Cancellations made at least 14 days prior to the party date will receive a full refund for the deposit amount paid.
Partial Refund: Cancellations made 8-13 days prior to the party date will receive a partial refund equal to 50% of the deposit amount.
Forfeited Refund: Cancellations made 7 days or less prior to the party date will not be eligible for a refund of the deposit & may not transfer the deposit amount to an alternate date due to the work put into preparation during this time window.
Nonrefundable: Personalized party add-ons and custom theme fees are nonrefundable. *Refunds for items/services from 3rd party companies are based on their individual refund policies and do not follow the Dream Weaverzzz refund policy.
Which forms of payment do you accept?
We accept Venmo, PayPal & cash
Is there an age requirement or limit?
We do not have an age restriction. Our mattresses measure 6.5 feet in length and can accommodate children, teens and adults.
How long can we keep the items?
Our standard timeframe is one night. Additional nights may be added for an additional fee and are based on availability.
How much space is required?
Each tent or teepee requires 3.5 ft of width and 8 ft of depth.
Can the tents be set up outside?
Our tents are for indoor use only.
Can the tents be set up in a smoking environment?
We require a nonsmoking home or venue for all setups.
Will you move furniture to make room for the tents?
We are unable to move furniture and ask that your party space be cleared prior to our arrival.
How long will it take to set up? Take down?
Please allow 1 – 2 hours for set-up and approximately 30 minutes for take down.
How are items cleaned?
All linens and bedding are laundered after each party. Decorative items and hard surfaces are disinfected and spot treated.